|
Always
check references. |
|
Find out about your
specialization. |
|
That guy in
the suspenders from Los Angeles or New York
who wrote a book on the subject of public
relations? See what he tells you when you ask
him to put you in contact with a former
client he handled in your specialization.
Chances are, if he can't give you more than
two people to contact, it's time to move on
and find someone who can. What you want to
hear from the references is that they had
more calls coming into their office than they
could possibly handle as a result of working
with the firm you're inquiring about.
|
|
The slick-talking guy in the suspenders will
tell you time and time again that marketing
does not come with a guarantee, and by
default, neither can your public relations
campaign. This is hogwash. If their firm
doesn't offer a guarantee, politely escort
them to the door and thank them for their
time. You need to know what you can expect
and they should back up their work. |
|
Size does matter. |
|
How
much attention are you getting?
|
|
Although bigger doesn't always mean better.
he chances that you can get lost in the
shuffle at a large firm out of the big city
are just as great whether you're a large
company or an individual. Find a firm that
only handles a certain number of clients at
any given time. This shows a definitive
interest in ensuring you not only get the
attention you're paying for, but that they
are able to respond to the needs of the media
more quickly when called upon to do so.
|
|
The best investment
you can make is the executive who takes the
time to find out what you've done in the
past, what you're doing now, and where you'd
like to be in the future, in order to
specifically tailor their efforts to coincide
with your unique needs. If there is a process
there will be a result. |
| Get
a guarantee. |
|
What added value is there? |
|
Many firms claim that there is so much
exposure to be had that two people or
companies with the same general expertise or
product couldn't possibly have the same
things to offer. If you'll be signing with a
firm that has more than one of the same type
of client at any given time, you'll be
competing for interviews within that firm,
which means less exposure.
|
|
Will they give you a few hours of free media
training initially as a part of your
campaign, or is this an added expense? If the
firm isn't willing to invest in you to make
sure your campaign starts off on the right
foot, chances are they're only looking for a
check. |
| Set
realistic goals. |
|
How
will expenses be covered? |
|
This is a difficult thing to do when someone
is in your office touting their ability to
get you on "Good Morning America." The lure
of the golden ring can be blinding. If you've
never seen someone with your expertise or
product or service on Oprah, chances are you
won't be either. Realistic expectations are
the cornerstone of successful campaigns.
|
|
Does the firm in question charge you for each
phone call, fax, or letter? If they do,
politely escort them to the door and thank
them for their time. They'll appreciate the
extra time they have to go suspender
shopping. |
| Are
monthly updates provided? |
|
What have they done lately? |
|
This is an absolute necessity. Ask to see a
sample of the monthly report they generate
for clients. The areas that should be covered
are what media outlets are interested in you,
what has been booked for you and what items
are pending. This way you'll know exactly
what work is being done on your behalf. The
firm should also include a complete list of
every outlet that was contacted for the month
in question, along with a comments section
explaining their impression of where the
campaign is. If you don't see this, chances
are they're not worried about it. |
|
If you meet with an executive who shows you a New York
Times article they placed 10 years ago, chances are
that their recent success isn't all it's cracked up to
be. Successful firms can show a wide array of
diversified outlets in local, regional and national
tiers that have used their experts within the last six
months to two years. Remember, nostalgia isn't the
cutting edge unless you're selling vintage clothing.
|